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Upload custom subtitles is did not work

chrome 66.0.3359.181
I use http://subflicks.com/ to change srt to DFXP, Upload it.but it not show in CC.

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zxw11211 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
planned  ·  AdminTool Developers (Admin, SubFlicks) responded  · 

Yeah, the problem is from the encoding of the original SRT is not supported and there is a bug in our website, It should give you a warning that this file is not supported and give you TextArea to copy the content of the SRT file to it and convert it. but for some reason, it didn’t! I will check this out later.

For now, you can simply change the encoding of the original SRT to UTF-8 without BOM using a program like Notepad++ it’s free you can download it from here

https://notepad-plus-plus.org/download/v7.5.6.html

After opening the original SRT file, click on “Encoding” tab then choose “Convert to UTF-8 without BOM” then save the file.

https://i.imgur.com/izVBvl6.png

Now you can convert it to DFXP from our site and it will work normal and the DFXP file should look like this

https://i.imgur.com/XMTzF0u.png

Not like this (Screenshot of the corrupt convert)

https://i.imgur.com/xcOOSf8.png

I hope it well explained. and works for you now.

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