Anything except auto bitrate is broken
If I try to set a manual bitrate in the extension settings, I had been using 3000 previously, shows that have max bitrates that exceed that 3000 mark won't buffer correctly.
For example, season 10 of Trailer Park Boys maxes out at a bitrate of 6810. Which I don't want to run as it's a waste of data. With my 3000 setting in the extension options it was running at the second highest option of 4420, which is fine. But the episodes only load about 30 seconds worth of the episode, when that runs out it just sits there and buffers forever.
If I try to select ANY of the other lower bitrate options, it does nothing to fix the issue. It will only only run properly if I select the highest possible bitrate of 6810. Or if I go into the extension options and set it to 0 for Auto, which of course then runs it at 6810 anyways.
Other shows, or older seasons of the same show with max bit rates of 3000 or less work just fine because my old setting of 3000 is automatically selecting that max possible bitrate.
Good news, the problem was fixed by Netflix and now you can choose any bitrate you like again.
@Serj Star, Please open a new post with more details, when did it stop working for you?
Serj Star commented
not working in chrome os like it did beautifly why did u mess it up just leave it be killed a good thing
Good point. And the odd thing is using the settings in the extension with the preferred 3000 cap, Netflix would accept it and play the video, just not more than 30 seconds of it.
Yeah, they just give you this answer to end the conversation. we still can change the bitrate in windows 10 Netflix app and it works fine.
Also, you still can change the bitrate to the max not less so if they don't allow to change it anymore why we still access it and change the last bitrate and not less?!
Per the supervisor and agent, these are the only quality settings we are allowed to change any more. https://www.netflix.com/HdToggle
got escalated to a supervisor, he says they are no longer allowing users to change the bitrate like that any more. claims the only option allowed any more is the quality setting in the account preferences.
you can find the error in the console press f12 in chrome then go to the console tab, the error will show after you select the bitrate.
about the Netflix chat agents you know they are not the developer my chat agent told me this feature meant for Netflix developer team and we can't offer support for that.
but I'm sure like any other company when so many customers ask about something, not in their support chat script they tell it to the management and the management will tell the developers.
a similar problem happened a couple of weeks ago and thanks to many users, they fixed the bug.
Continued the chat, and all the rep would say is to use Edge if I want 1080p. That's not what I want or asked for, so they are just deflecting. We need to all sue Netflix at this point.
Went to the Netflix chat, entered the message you told me to and got this response from their rep "I understand how you want this feature, however Netflix does not control and has no way of controlling the bitrate. This is something the customers found out on their own but we do not have a way to fix it."
I don't get that error though, I don't get any error. Just the faulty play back that won't buffer more than 30 seconds of the show at a time.